Who Are We?
 
ZOE is a health science company on a mission to help everyone be healthier by understanding & optimizing their responses to food. We are a well-funded start-up based in London and Boston, and are backed by founders, investors and entrepreneurs who have built multi-billion dollar technology companies.
 
We are also the team behind the popular ZOE COVID Symptom Study - with millions of users, contributing to advance vital research on COVID-19 and helping to save lives.
 
We are looking for a senior product designer to join our team, working on the nutrition product of ZOE. 
 
This is a very exciting time to join the team. We recently launched in the US and we’ll be soon coming to the UK too. You’ll be able to make big changes to a cutting edge product to help us make it available to everyone.
 
As a product designer you’ll be expected to utilise your full range of visual, interaction and service design skills to help make the ZOE product a success and drive adoption, growth and scale for ZOE.
 
You’ll report directly to the Head of Design.

Responsibilities

    • You’ll lead product design in a small multidisciplinary team (with the head of Growth, engineers, data scientists, visual designers, and marketing associates), with support from other product designers. 
    • You’ll be responsible for designing a great experience for our customers, across web and mobile, from the moment they first hear about ZOE all the way to purchase. This includes our customer acquisition flow (website and quiz) and e-commerce flow.
    • You’ll take full responsibility for your work from discovery to execution.
    • You’ll contribute to our research, helping better understand our customers, their pain points and needs. With support from the team, you’ll be doing a lot of A/B testing to measure and optimize your designs as well as qualitative interviews.
    • As a member of the design community at ZOE, you’ll contribute to our design strategy, culture and ops, helping us refine ZOE to a world class user experience and brand. 
    • For design and prototyping we use Figma. For research we use Typeform, ZOOM and platforms like user-testing.com, but we are always looking for ways to connect with and learn from our customers. For data and analytics we use GA and Mixpanel.

About You

    • You have at least 6 years of design experience working on consumer-focused products (in house or agency). 
    • You’ve got a passion for your craft: You love making great products. You have strong UX and visual skills and you care about the details. You have an online portfolio or pdf, showcasing process-driven thinking and beautiful work. Candidates without a portfolio are unlikely to be considered.
    • You have a people-focused design mentality. You are driven by designing and building products/features that truly have meaningful impact. 
    • Big on data – You make design decisions that are backed by evidence and resonate with our customers. 
    • Great at identifying user needs – You understand user needs and can translate them into exciting design solutions. You're comfortable sketching solutions, creating prototypes, testing ideas with users, refining designs with data and feedback.
    • You know how to ship products at pace – You know where to cut corners and where not to. You have a data-driven, iterative, approach to design. You know how to collaborate with engineers, sharing detailed and accurate designs with developers, while considering all states and scenarios with clear guidance for development.
    • Great at communicating –  You can confidently articulate design decisions and root them to user needs and convince others of your reasoning. You are comfortable figuring out what information is relevant and what isn’t, and shaping it to land with different audiences.
    • A team player – You enjoy working as part of a team and know how to inspire motivation in others.

Benefits

    • Competitive salary. We are well funded and believe that talent is what makes businesses succeed. Our design salaries are benchmarked - we are paying in the top 15% against companies of similar size and stage. 
    • Competitive share options. You'll be meaningfully rewarded for your hard work in making ZOE a success.
    • 25 days of holiday (plus bank holidays) for all UK employees.
    • Salary sacrifice pension where ZOE contributes 3% of your base salary, allowing you to save for your retirement in the most tax-efficient way.
    • Life Insurance and access to a healthcare cash plan for all permanent UK employees.
    • Competitive maternity/paternity benefits. We offer 12 weeks full pay for primary caregivers and 3 weeks full pay for secondary caregiver.
    • The opportunity to bring to life and scale a revolutionary product based on cutting edge science.
    • An exciting early-stage start-up environment with great culture, without the funding worries, and a world class multidisciplinary team, with world-leading scientists and top advisors.
    • Check out all the benefits in our careers page
If this sounds like what you’d love to be working on, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Ability and attitude is just as important as experience.

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Short Info

  • Added:24 Days ago
  • Office:Remote
  • Category:Product
  • Employment Type:Full Time
  • Experience:Senior

Company Info

ZOE
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