Our mission at Capacity is to help teams do their best work through our AI-powered support automation platform. Capacity provides everything you need to automate support and business processes in one powerful platform.
In order to help all teams do their best work, we need our Capacity team to be a reflection of the workforce. We believe that each individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more ideas to solve complex problems.
It’s an exciting time to join Capacity. Our company is growing rapidly: we have experienced a 150% year-over-year revenue growth. Capacity has raised a total of $56 million dollars from individual investors, giving us the opportunity to make ambitious investments in our team and big bets on our future. Our total addressable market is infinite. Any company that relies on shared knowledge and bottomless documentation, desires data automation and reporting, or needs to streamline information and processes is an opportunity for Capacity to shine. By continuing to hire smart and humble teammates all over the country, we have the opportunity to see Capacity become a premier brand enterprise SaaS.
A small enthusiastic team with a big company payoff
The DevOps Engineer will be expected to help maintain and evolve Capacity’s IT infrastructure both in the cloud and in the office. Our newest team member will be responsible for managing a variety of different services that power the Capacity platform and its employees
Why this job is exciting
As a DevOps Engineer you will…
Manage and support Capacity’s services in the cloud
Help our engineering teams deploy working and secure code as quickly and easily as possible
Improve our infrastructure and processes with automation
Assist with many other tasks and expectations not included in this job description. Flexibility is key!
Within one month, you will...
Learn about our mission, our product, our value proposition, our customers, our team and our processes.
Virtually meet each person on your team for a casual introductory call.
Meet with your supervisor to discuss departmental KPIs
Set up your environment and all core dependencies
Get up to speed on Capacity’s infrastructure, deployment processes, and more.
Join team calls and become familiar with the Capacity cadences and communication
Be celebrated for having a few production deploys under your belt!
Within three months, you will...
Continue to gain experience and comfort with our deployment processes and infrastructure, and start recognizing and prioritizing ways to improve on it
Participate in the hiring process of future team members
Provide the larger Engineering organization and other internal stakeholders with key insights and feedback on behalf of your team
Within six months, you will
Have a unique perspective to contribute on how the DevOps team and Capacity as a whole may improve technical and/or business processes
You are a seasoned engineer with the proven ability to build software solutions at scale and navigate the complexities and challenges of developing new products and features. You thrive in a fast paced, challenging environment and strive to understand how all of the unique engineering components work together to meet our customer needs. You love learning new things and enjoy working on a tight-knit team.
3+ years of systems administration, software engineering, or related experience.
Experience managing Linux systems, either on-premise or in the cloud
Demonstrated ability to automate tasks using scripting languages like Python and Bash, and configuration management tools like Ansible and Terraform
An understanding and hands-on experience with containerization technologies
Experience using and managing CI/CD pipelines
Strong written and verbal communication skills
An eagerness to learn and a good instinct for when to reach out for help
Even better if you have:
Experience managing AWS infrastructure and Kubernetes
Maintained Kubernetes clusters and deployed applications to that environment
Written and maintained services written in any programming language
Used Gitlab for version control and CI/CD
Experience working in SOC or HIPAA environments and involvement with the audits required to maintain compliance with those frameworks
Interview Process (~3 HOURS)
[30 min] High level screen with Kate Bell, Talent Acquisition
[45 min] Cultural fit/job expectations interview with Brian Derickson, DevOps Manager
[1 hr] Interview with extended DevOps/Product team
[10 mins] Predictive Index at home assessment
[30 min] Interview with David Karandish, founder and CEO of Capacity
References and offer!
At Capacity we value more than just hard skills. Our goal is to build a holistic and diverse team. If you aren’t sure if you qualify, just apply! We will carefully consider your application and are always grateful for any time and effort invested in Capacity.
But wait, there’s more!
At Capacity we believe in more than just building amazing products and helping our customers. Although we are now a remote workforce, we remember the neighborhood where we started. We still strive to elevate our community by furthering access to education and careers in the tech space. Our sister company, Create A Loop, brings rigorous computer science courses to underserved communities with little to no access to formal computer science education. There are many opportunities for our Capacity team members to serve and educate our Create A Loop students throughout the year.
What is compensation like at Capacity?
We offer fully funded medical premiums for each full-time team member and their dependents.
Minimum PTO requirements
Short Term Disability
Flexible work environment
We expect a lot out of our technology, and for good reason: today’s technology is capable of a lot. Next-day shipping for the birthday gift we nearly forgot, any film title under the sun available for streaming, hailing a ride in a foreign country with the click of a button—our lives as consumers can be pretty convenient.\n\nWhen we step into the office, however, we step back years, sometimes decades into the past.\n\nTeam members are forced to waste costly hours each and every day searching for knowledge that’s spread across dozens of apps, stuck inside thousands of documents, spreadsheets, and web pages, and locked away in the minds of their colleagues. This never-ending search reduces team member capacity, engagement, and overall satisfaction, and is simply unacceptable in today’s workplace.\n\nCapacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge.\n\nWe have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. Our customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad, and EXL, among others.\n\nCapacity was founded in 2017 David Karandish and Chris Sims, and is part of the Equity.com incubator. We're proudly headquartered in St. Louis.\n\nTo learn more about Capacity or to request a demo, visit Capacity.com.